Q: What Payment Methods does ShoesField.Com accept?

A:ShoesField.Com uses Paypal's shopping cart system to accept paypal and bank payments. (For First Time customers, please make sure to place your order to your billing address or we will deny your transaction. We can only ship to an address different from your billing address if you are a returning customer.)

Customers without a Paypal account will have an option to set up an account with Paypal while you go through the payment process. However, you do not need to create a PayPal account if you choose not to. You will be prompted by PayPal concerning whether you would like to create an account with them or not after the transaction goes through.

If you have or choose to create a Paypal account, returning purchases to Shoesfield.Com or to any websites that accepts Paypal payments as well as eBay auctions can be done in a few clicks. Paypal is an eBay company with industry leading security to protect your financial info.

We also take T/T and western union payments 

For T/T Payment western union payments Details ,pls kindly contact us : sales@shoesfield.com

Q: Where is Shoesfield.Com?

A: We are located in Putian,Fujian,China,a city thatin the Southeast of China,almost all brand name shoes have their Factories over here,thats why we can get them in good price.

Q: What is ShoesField.Com's Return Policy?

A: We will gladly accept return in brand new condition. All shoes purchased from ShoesField.Com can only be returned in brand new condition with original box and all applicable accessories (ex. retro card, original shoe laces, etc..) The return must be requested 14 days from the day the shoes are delivered to our customers. Returns and exchanges back to ShoesField.Com must be posted marked within 14 days your request has been approved.

*Defective shoes must be mailed back to Manufacturers (example: Nike, Adidas) in exchange a gift certificate at the shoes' suggested retail price value. We can only guarantee that the shoes purchased from ShoesField.Com are authentic and in brand new condition, no exceptions. We can not guarantee the condition of the shoebox. For collectors or as a gift, please add a note on the note line when placing the order for us to pick the best shoebox. For detail information on how to return your defective shoes to Nike please email us.

Q: Is ShoesField.Com a retail store?

A: We are currently only an online store with office and warehouse in Fujian,China. No retail locations.

Q: Are ShoesField.Com's Products Authentic?

A: We only sell authentic shoes. No variants and no fakes. ShoesField.Com has direct dealership with most of the brands carried on the site. Other merchadise are purchased through authorized dealers. Every product is guaranteed authentic. We can not guarantee the condition of the shoebox. For collectors or as a gift, please add a note on the note line when placing the order for us to pick the best shoebox.

Q: Is My Payment to ShoesField.Com Secure?

A: All Payment are done online through the 100% secured "https" Paypal server. Paypal is an eBay company that is trusted world wide. ShoesField.Com will never get your credit card number (Paypal transfers your payment to us) and you never have to worry about your credit card info gets stolen or sold to other party online because Paypal protects the sensitive information on its online secure servers.

Q: Are the sizes listing on ShoesField.Com Men's sizes or Women's sizes?

A: All shoe sizes on ShoesField.Com are in US Men's sizes unless stated as US WMNS (women's) or US Boy sizes.

Q: Does ShoesField.Com have a satisfaction guarantee?

A: We have a 100% satisfaction guarantee. If you are not satisfied with your product within 14 days of receipt you can send it back to us for full refund (less shipping fees)

* All returns and exchanges must be in original new condition with all accessories in new condition. We cannot take back any worn or used products. *Additional shipping fee will be requested for exchange.

Q: ShoesField.Com Suppliers?

A: ShoesField.Com purchases directly from manufacturers and direct dealers only.

 

Any other problems pls email us at : Customerservice.shoesfield@gmail.com ,we will response within 24hours.